FAWNXFERN

Frequently Asked Questions

ORDERS

Having trouble with your order? Check out the FAQs below.

I am new to your webstore, how do I make an order?

How do I know if my order is confirmed?

Where can I find my tracking number?

How do I track my order?

I have a discount coupon, how do I redeem it?

Why didn't I receive my order?

SHIPPING & DELIVERY

Have questions regarding shipping & delivery? Check out the FAQs below.

How long does it take for my order to be dispatched?

How long does it take for me to receive my order and how much does it cost?

Will there be additional custom taxes/charges?

Where do you ship to?

How do I check if my order has been shipped?

Do you have express shipping?

What happens if I have provided the wrong address?

PRODUCTS

Want to know more about our products? Check out the FAQs below.

Are the images of the jewelries on the website true to the actual product?

What materials are the jewelries made of?

I have sensitive skin, can I still wear FAWNXFERN jewelry?

RETURNS & REFUNDS

View our returns & refunds policy below

Can I return or refund my purchase?

CARE TIPS

How do I prolong the lifespan of my items?

What materials are the jewelries made of?

I have sensitive skin, can I still wear FAWNXFERN jewelry?

What the jewelry pieces tarnish?

How can I prolong the life of my jewelry pieces?

PRICING & PAYMENT

Find out more about our pricing and payment methods below

What currencies do you accept?

What modes of payment do you accept?

Do I need a paypal account to make a purchase?

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