Terms & Conditions
fawnxfern respects the privacy rights of our customers.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
No private information will be disclosed to unrelated entities unless required by law.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
Prices are strictly non-negotiable.
Please credit any images used from our website (www.fawnxfern.com) and instagram (@fawnxfern)
-Returns and Exchanges are reviewed on a case to case basis-
Please be assured that all items are checked thoroughly prior to despatching. Unfortunately, defects may be caused by rough handling during the mailing process. If there are any defects found, we will do a replacement of the same or different design of equal value, however, do note that we do not do any refunds at the moment.
To be eligible for an exchange, your item must be unused and in the same condition (tag intact, unworn and unaltered) that you received it. It must also be in the original packaging. Exchanges for tems which do not meet the above mentioned conditions will be duly declined.
Please take a photo of the defective area and send us an email at firstname.lastname@example.org. Further exchange details will be sent to you.
To place an order, simply cart out the items you'd like and check out accordingly.
We accept iBanking and all major credit card payments including Visa, Mastercard and American Express via PayPal. To use Credit Card as your payment method, simply add to cart and you will be automatically directed to our secure PayPal page during checkout. Once payment has been successfully transferred, your order will be automatically verified and you should receive an order confirmation email immediately.
Do note that payment verification will occur within the time span of 3 - 5 working days.
All payments are to be made within 24 hours unless an extension is requested for.
We ship locally in Singapore. Normal mailing rates are at $1.50, Registered mailing rates are at $3.50 (subjected to changes).
Registered postage is highly recommended as we will not be held responsible for any lost mails.
*All prices are in SGD.
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Please read these Terms of Service carefully before accessing or using our website. fawnxfern reserves the right to modify any part of these Terms & Conditions by posting updates and/or changes to our website, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.